What would happen to your organisation's value creation capabilities if you improved your business development skills?
Being trusted by your customers, as a powerful deliverer of great value on their behalf, is ultimately the only way for organisations to thrive and to drive your own value creation.
Would you like to ensure your organisation thrives and grows in value?
At new Frontiers we develop and deliver bespoke business development skills improvement programmes to achieve the organisational behavioural change you seek.
We combine workshops, assessments, reflective learning and coaching to deliver long-lasting effective results and the precise mix of skills your staff and managers need to achieve organisational and personal success, so growing your business. To find out more please contact us.
Business Development Case Studies
Distribution Company
Within a new organisation structure, 22 senior Directors and General Managers needed to improve their business development capabilities. New Frontiers created a bespoke business development process and training programme to enhance their competencies as business development professionals and to differentiate the organisation from its numerous competitors.
The programme consists of a series of workshops, individual coaching sessions, personal reflection and learning and psychometric assessments. Executives are learning how to become more trusted as advisors to their customers and to win business by ‘thinking from your customer’s perspective'.
Right from the start, this high impact programme is having a positive impact on the way they win contracts, develop new opportunities and target market sectors. In the 10 months since the programme started, the firm has recorded record levels of new business, both from new customers and by winning new projects from existing customers.
Customer feedback is also positive, the organisation is increasingly perceived as a provider of value, rather than as merely a low cost operator.
Car Dealership
The dealer principle identified that customer service staff had a potentially key role in growing services and parts sales by becoming more trusted advisors to their customers. New Frontiers was asked to develop a programme to support and develop staff through the transition.
As an immediate result, services revenues increased by 10% and staff reported improved motivation and enthusiasm for their new more challenging roles.
Take a look at Considerations for thoughts on how to approach the use of external change specialists and then Contact us to start your change.
